Returns & Exchanges
At Staunton Castle, we strive for perfection in every garment; however, if you are not completely satisfied with your purchase, you may return it within 30 days of delivery. Please ensure all items are unworn, unwashed, and retain their original designer tags.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging and include the printed return authorization slip inside the box.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned garment, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing